How much are your cookies?
$140 for our Core Collection
$160 for Premium/Limited Collections.
It might sound like a lot, but we’re talking about a dozen artisan cookies so gorgeous you’ll want to frame them and so delicious you’ll want to jump in a time-machine to experience it all over again. And, don’t get us started on the beautiful black majestic box that houses them...
When do they ship?
Our team is baking around the clock to get you your cookies. All orders will ship out to head your way within 1-4 business days from when the order is placed!
Can you hold my order/delay shipping?
All orders will ship out to head your way within 1-4 business days from when the order is placed. We aren't able to hold orders or delay shipping.
I forgot to add a note! HELP!
If you forgot to add your note at checkout, hit up our team at email@example.com ASAP and they’ll do their best to add it to the order.
Can I choose my flavors?
Each collection is a tasting experience tailored for those with exquisite and ambitious taste and currently, we only offer our Collections as is! While we don’t offer custom boxes at the moment, we hope to do so in the future. Stay tuned!
I have a nut allergy, can I still eat your cookies?
We bake all of our cookies in an open kitchen on shared equipment. All of which process wheat, dairy, eggs, soy, peanuts, and tree nuts. While we do our best to prevent cross contamination, we cannot completely eliminate the risk. We know how serious allergies are and we care about your safety, so we want to be transparent. If you or the recipient has a severe allergy we recommend consulting with your doctor for further guidance before consuming.
What’s the nutritional info for each cookie?
You can see nutritional information for each cookie here.
What’s the shelf life of these cookies?
Two weeks – they’re not packed to the brim with preservatives. With that said, due to our wildly advanced packaging technology, they remain at peak freshness for up to two weeks before starting to stale. If you think it’ll take longer than 2 weeks to consume, we recommend sticking them in the freezer as soon as you receive them. Freezing can keep them fresh for up to a month!
My cookies arrived soft/melted. What do I do?
We don't mess around. Your cookies are baked fresh and shipped same day. But hey, let's keep it real - when temperatures soar, things can melt. But don’t worry—those cookies will still taste damn good. Just pop 'em in the fridge for a bit, pour yourself an ice-cold glass of milk, and let the flavors take you back to simpler times.
If you experience any major issues, snap some photos and send them over to our team at firstname.lastname@example.org and they’ll do their best to help!
How long does it take to receive my order after it’s placed?
Cookies are baked fresh each week! It typically takes 1-4 business days for us to prep, bake, and ship your order out. Transit time depends on the shipping option you choose at checkout. Standard shipping typically takes 1-4 business days and overnight shipping is unmistakably… overnight.
Do you ship internationally?
We only ship within the United States... One time we had to send a box to the Bermuda Triangle and it was a complete travesty. So, we said screw it and now we’re just sticking to the states.
In all seriousness, we hope to expand to other parts of the planet soon.
HELP! My order is delayed!
If your order is slightly delayed by the carrier but is still arriving within the chosen delivery time frame, please allow for it to make its journey to you. The unexpected sometimes happens. Carrier delays are normal. Natural disasters are natural. Flat tires that leave your delivery driver hitchhiking in the desert without any cell service to update your tracking info – are flat.
If it seems as though it will arrive later than the delivery time frame, please shoot over a message to email@example.com and we’ll look into this further for you!
My tracking info says delivered, but I didn’t receive it!
Technology isn’t human proof. Think about it, if your grandma got a job delivering packages there’d be some serious tracking errors. Sometimes packages are marked “delivered” prematurely or are misplaced at a neighbor’s house or similar address. Make sure to check in with the Customer Service Crumb at firstname.lastname@example.org if your package doesn’t arrive or your sneaky neighbors don’t admit to taking your cookies.
What’s your return/exchange/refund policy?
Due to the perishable nature of our cookies, we do not accept returns or exchanges. If you have experienced issues with your order, please reach out to email@example.com and we’ll do our best to help!
Can I purchase multiple boxes for corporate gifting?
The answer is yes. We want everyone, even Stanley, the professional cubicle camper, to experience Last Crumb. If you’re looking to place an order of 5 or more, head here, fill out the form, and our team will get back to you!